Privacy Policy

Introduction

This Privacy Policy describes how Stour Digital collects, uses, and protects your personal information when you visit our website. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

Information You Provide to Us

• Contact information (such as name and email address) submitted through our contact forms, which are processed by Web3Forms
• Any other information you choose to provide directly to us through our forms or email communication

Information Automatically Collected

• Analytics data collected through Google Analytics, including:
  • Log data (IP address, browser type, pages visited, access times)
  • Device information (operating system, unique device identifiers)
  • Usage data about how you interact with our website
• Cookies and similar tracking technologies used by Google Analytics

How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our website
• To notify you about changes to our services
• To provide customer support
• To gather analysis or valuable information to improve our services
• To detect, prevent, and address technical issues
• To communicate with you about products, services, and events

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. As required by UK data protection law, we maintain appropriate security measures and regularly review our security practices.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Third-Party Services

We use the following third-party services:

• Web3Forms for processing and managing contact form submissions
• Google Analytics for website usage analysis and statistics

These services may collect and process your data according to their own privacy policies. We encourage you to review their privacy policies:

• Google Analytics Privacy Policy
• Web3Forms Privacy Policy

Our website may also contain links to other third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Cookie Policy

Our website uses the following types of cookies:

Essential Cookies

• Contact form cookies: Required for the proper functioning of our Web3Forms contact form submission system
• These cookies are strictly necessary for our website to function and cannot be switched off

Functional Cookies

• Session management cookies: Help our website remember your basic preferences and settings
• These cookies improve the functionality of our website but are not essential

Analytics Cookies

• Google Analytics cookies (_ga, _gid): Used to distinguish users and track site usage
• These cookies help us understand how visitors interact with our website
• You can opt-out of these non-essential cookies without affecting the core functionality of the website

You have the right to accept or decline non-essential cookies (functional and analytics). Essential cookies required for basic site functionality cannot be disabled. You can control and/or delete cookies as you wish through your browser settings.

Your Rights Under UK Data Protection Law

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information
• Object to or restrict processing of your information
• Request transfer of your information
• Withdraw consent where applicable

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

International Data Transfers

If we transfer your personal information to countries outside the UK, we will ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.